How to Test Stripe Webhooks Locally with the Stripe CLI
Use the Stripe CLI to forward webhook events to localhost, trigger test events, verify signatures, and check that your handler updates app state.
SendPromptly Team
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3 min read
Your Stripe or Shopify dashboard says the payment succeeded. Your customer says nothing changed — no access, no credits, no plan upgrade. In between those two facts is where most SaaS support tickets, refund requests, and late-night pages come from: a webhook that fired but never finished the job, a background worker that silently failed, or a retry that should have happened and didn’t.
These guides are written for the moment that’s actually happening to you right now, not for a generic overview of how webhooks work. A customer paid and got nothing. Stripe’s dashboard shows “delivered” with no matching record in your database. An invoice cleared but the credits never landed. Each guide walks through what to check first, how to confirm what actually failed, and how to recover without doubling a charge or a credit grant.
They’re grouped into three areas: webhook troubleshooting for when something just broke, post-payment incident recovery for cleaning up after a specific customer was affected, and SaaS payment reliability for the monitoring, idempotency, and reconciliation practices that catch these failures before a customer has to report them.
If this is a pattern you keep finding after the fact instead of before, SendPromptly is built to catch it earlier.
Use the Stripe CLI to forward webhook events to localhost, trigger test events, verify signatures, and check that your handler updates app state.
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