Pricing for small SaaS teams using Stripe
14-day trial on all plans. No free tier. Cancel any time.
Starter
For solo founders and single-product apps
$29 /month
- 1 project
- 1,000 monitored events / month
- Email alerts on incident open
- Incident list, detail, and search
- Single-event reprocess
- Signed repair callbacks
- Audit log
- 1 owner
Team
For small teams with multiple Stripe flows
$79 /month
- 5 projects
- 10,000 monitored events / month
- Email + Slack alerts
- Incident list, detail, search, and notes
- Single-event reprocess
- Signed repair callbacks
- Audit log
- Owner + team members
Built for post-payment incident recovery
SendPromptly pricing maps to monitored events per month — not sends, contacts, or seats. A monitored event is one Stripe event your app reports to SendPromptly via POST /v1/receipt.
Most small SaaS teams process fewer than 1,000 Stripe payment events per month. Starter covers most founder-led apps. Team adds multiple projects, Slack alerts, incident notes, and team members for engineering teams handling more than one Stripe flow.
Frequently asked questions
Is there a free tier?
No. SendPromptly does not have a permanent free tier. Every plan starts with a 14-day trial so you can instrument a real Stripe flow and verify incident detection before paying.
What counts as a monitored event?
One call to POST /v1/receipt is one monitored event. If you send one receipt per Stripe webhook, your monitored event count equals the number of Stripe payment events your app processes each month.
What happens when I reach the monthly limit?
Ingestion is blocked once the monthly quota is exhausted. This makes the cost behavior predictable and explicit for your team.
What is the best plan for a solo founder?
Starter. It covers one Stripe integration, email alerts, and up to 1,000 payment events per month — enough for most early-stage products.
Can I use one account for dev and prod?
Yes. Use test mode in your SendPromptly project for development traffic. Keep separate API keys per environment. Test events do not count against your monthly quota.
Do you offer annual billing?
Yes, for Team and larger agreements. Contact us for annual invoicing.
Can I downgrade or cancel?
Yes. Downgrades take effect at the next billing cycle. Cancellation retains access through the current paid period.
Do you support high-volume requirements?
If your Stripe event volume exceeds the Team plan limits, contact us for a custom plan.