SendPromptly uses the following third-party providers to operate the service. These providers process customer or user data on our behalf.
Current subprocessors
| Provider | Purpose | Data processed | Location |
|---|---|---|---|
| Stripe | Payment processing, subscriptions, invoices, and billing portal | Billing contact information, subscription and invoice data | United States (global) |
| Cloud hosting provider | Application and database hosting | Application and database data required for service operation | Varies by region |
| Email delivery provider | Transactional email delivery (incident alerts, account notifications) | Email addresses and email message content | France (EU) |
| Google Analytics | Marketing website traffic measurement and analytics | IP address, browser and device information, page interaction data | United States (global) |
What “subprocessor” means
A subprocessor is a third-party company that accesses or processes personal data as part of delivering the Service to you. SendPromptly contracts with each subprocessor under terms that require them to protect data in a manner consistent with our Privacy Policy and applicable law.
Changes to this list
We update this page when we add or remove subprocessors. Material changes will be reflected here with no separate notification unless required by applicable law or your agreement with us.
Questions
For questions about our subprocessors or data handling:
- Email:
support@sendpromptly.com - Privacy Policy: sendpromptly.com/privacy-policy/